#case-study
5 articles
- Mount Everest: A Case Study in Deference & the Decision Nobody Stopped
Both expedition leaders talked constantly about a turnaround time. Neither ever named one. A rule with no threshold in it cannot be broken, so nobody broke it.
- The Merck Argentina Case: Localizing a Policy That Wasn't Built for the Place
A headquarters policy dropped into a country it was never designed for — and the Friday morning somebody asked for one small exception to it.
- How Not to Suck as a Manager: The Case Packet & the Self-Check That Cannot Fail
A case study tells two bad-manager stories from the employee's chair. Part C turns the chair around, with a self-check that cannot come out clean.
- What the Marshall & Gordon Case Taught Me About Pay
A case study asked me to fix a firm's broken bonus system. What I took away was a new way to read how any company pays — and why the check is never the story.
- What the DaVita Case Taught Me About Strong Cultures
A week with one case study on a company that rebuilt itself around culture — and what it changed in how I read any strong culture, including the ones I admire.